Product Details:

• Member Price: $79
• Non-Member Price: $99

Product details:

The 7 C’s is a guide for new and experienced leaders who want to reach their staff in the most effective way. To be a great leader you must guide, direct and influence the staff to a common goal: the mission statement of your community. To get to that end it takes a variety of departmental goals and objectives and a multitude of leaders. It is your responsibility to find and develop them.

The 7 C’s are simple and obvious, but so easily forgotten in the daily hectic grind of this business. This course shows you those characteristics needed to be a great leader.

Attendee Takeaways:

• Identify the un-official leaders in your organization.

• Recognize that internal leadership development is crucial to your success and the success of the community.

• Learn the first and last thing an effective leader should do.

Presenter:

Frank L. Pascoe, NHA Biography- Frank Pascoe has over 30 years experience as an operations manager in CCRC’s and free standing IL/AL and SNF communities.  His charismatic management style builds teamwork, promotes innovations, and motivates others to work toward successful completion of projects. His efforts have resulted in award-winning resident satisfaction and have produced excellent regulatory compliance.Mr. Pascoe is a licensed Nursing Home Administrator in several states; his professional memberships include AAHSA and numerous state associations. He has spoken at numerous state association meetings on Leadership, Customer Service and Culture Change. Mr. Pascoe is an alumnus of Clarion University of Pennsylvania.

Audience:

• Administrators/Assistant Administrators/Executive Assistants

• All Department Heads/Assistant Department Heads

• All Supervisors

• Any Potential Managers

• Everyone who is or has the potential to be a manager/supervisor at any level of your community should take this course as a concise explanation of what it takes to make your leadership skills effective.

Tip Sheet:

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Length: 90 minutes

Originally recorded on 10-21-10

If you or someone from your organization attended this webinar, you can purchase this CD for only $29 each (members) or $49 each (non-members). This special rate is valid only for live webinars that your organization has participated in.