Webinars on CD

Knowledge Community Products

Incorporating the key Executive Office of Elder Affairs' training requirements into your training program has never been easier. Mass-ALFA CDs are a self-contained tool kit, complete with recorded presentations, supplemental handouts, post-tests and a certificate of attendance. Mass-ALFA has even lined up our training CDs with EOEA's key regulatory components here. All you need to do is look for the green box to make sure that the CDs you purchase are aligned with the regulatory requirements you are teaching.

Dementia
Our dementia line is designed to help you provide the best possible care to seniors living with Alzheimer's Disease and other memory related disorders.
-	Inspiring Activities that are Little to No Money for Residents with Early Stage Dementia
-	Managing Aggressive Behavior
-	Providing Personal Care Services to Residents with Dementia Especially Those Who Resist or Become Agitated
-	Unlocking Memories and Fostering Connections in Those with Alzhiemer's Disease


Dining Services
Regardless of what is going on in your community, the food somehow always manages to get all of the attention. Turn complaints into compliments with this product line.
-	Customer Service Skills in the Dining Room (Level 201)
-	Planning for the Nutritional Needs of Seniors (Level 101)


Human Resources
Hone your leadership skills and inspire success with this product line.
-	Lead Where You Stand: Rapid Response Supervision for Positive Results
-	Seven Cs of Leadership
-	The Use of Technology in Disaster Planning


Marketing
Keep your occupancy levels high with these fun and inspiring products.
-	All That Jazz: Adding Pizzazz to Your Presentations
-	Sales Strategies for Challenging Economic Times and Making the Most of Every Call
-	Using Social Media to Market Assisted and Senior Living: The Pros and Cons

Resident Care
This product line covers everything from bed bugs to palliative care to the role of the nurse in assisted living. Take away some great tips for promoting exceptional quality of life from these products.
-	Engaging Families and Customer Relations Management
-	Helping Staff and Residents Cope with Grief and Loss
-	Managing Communicable Diseases in Assisted Living Residences
-	Managing Substance Abuse Year Round
-	Managing the Complex Resident at the End of Life: A Team Based Approach
-	Palliative Care in Assisted Living
-	Sleep Tight-Don't Let the Bed Bugs Bite: Everything You Need To Know About Bed Bugs
-	The Role of the Nurse in Assisted Living
-	Vision and Falls Prevention: Treating Vision as a Strategy Toward Treating Falls


Medication Management
Medication Management is one of the more complicated aspects of running an assisted living residence. Our experienced speakers approach this topic with a clear and helpful approach.
-	Self-Administered Medication Management (Level 101)
-	Self-Administered Medication Management (Level 201)
-	Topics in Medication Management in Assisted Living


Legal Issues
The law is a powerful tool. Learn how to use it to keep seniors safe and in the appropriate setting.
-	Overview of Massachusetts' Landlord Tenant Law & The Eviction Process and Their Impact on Assisted Living Residences - Level 101
-	Recognizing and Reporting Elder Abuse
-	Risk Management for Nurses and Service Coordinators in Assisted Living: The Balancing Act
-	Transitions-Strategies & Techniques that may be helpful in avoiding Eviction! Level 201